At Event Mobile Spa, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website (eventmobilespa.com), book our services, or interact with us. We do not share your personal information with anyone except as necessary to provide our services through trusted service providers, as described below.
By using our website or services, you agree to the practices described in this Privacy Policy. If you have any questions, please contact us at [email protected].
1. Information We Collect
We may collect the following types of information:
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Personal Information: Information you voluntarily provide, such as your name, email address, phone number, billing details, or other details when you book a service, contact us, or sign up for newsletters.
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Usage Data: Information automatically collected when you visit our website, such as your IP address, browser type, device information, pages visited, and time spent on our site.
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Service-Related Information: Details related to your bookings, preferences, or feedback to help us deliver and improve our spa services.
2. How We Collect Information
We collect information in the following ways:
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Directly from You: When you fill out forms, book services, send inquiries, or communicate with us.
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Automatically: Through cookies, analytics tools, and similar technologies when you visit our website.
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From Service Providers: Through platforms we use to operate our business, such as booking systems, payment processors, or marketing tools.
3. How We Use Your Information
We use your information to:
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Provide and manage our spa services, including processing bookings and payments.
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Communicate with you about your appointments, promotions, or inquiries.
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Improve our website and services by analyzing usage trends and feedback.
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Protect our business, prevent fraud, and ensure compliance with legal obligations.
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Send marketing communications (only with your consent, where required).
4. Sharing Your Information
Event Mobile Spa does not sell, rent, or share your personal information with third parties except as necessary to operate our business. We may share your information with:
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Service Providers: Trusted partners who help us deliver our services, such as:
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Website hosting and management (e.g., WordPress, server providers).
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Payment processing (e.g., Square).
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Marketing and analytics tools (e.g., Google, Meta, HubSpot).
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Customer relationship management platforms.
These providers are contractually obligated to protect your information and only use it for the purposes we specify. -
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Legal Requirements: If required by law, regulation, or legal process (e.g., court orders or subpoenas), we may disclose your information to comply with such obligations.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience, analyze site performance, and deliver personalized content. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.
6. Data Security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse. These measures include secure servers, encryption where appropriate, and access controls. However, no system is completely secure, and we cannot guarantee absolute security.
7. Your Choices and Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
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Access: Request a copy of the information we hold about you.
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Correction: Ask us to correct inaccurate or incomplete information.
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Deletion: Request that we delete your information, subject to legal obligations.
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Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us.
To exercise these rights, please contact us at [email protected]. We will respond within the timeframes required by applicable law.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for service delivery, legal compliance, or record-keeping. When your information is no longer needed, we securely delete or anonymize it.
9. Third-Party Links
Our website may contain links to third-party websites (e.g., booking platforms or social media). We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.
10. International Data Transfers
If you are located outside the United States, please be aware that your information may be transferred to and processed in the United States or other countries where our service providers operate. We take steps to ensure your information remains protected in accordance with this Privacy Policy.
11. Children’s Privacy
Our services and website are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the “Last Updated” date at the top. We encourage you to review it periodically.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Event Mobile Spa
[email protected]
[email protected]
Last Updated: April 11, 2025